MS Supervisor said Find my Device only works with Surface devices and not desktops

Thank you for responding.  It is working for the moment but after the chat I had we didn't do anything different.  Last night before bed I checked and it was active and again this morning.  But from yesterday before and after the horrible chat nothing was adjusted or changed.

I do have my MS account on admistrator and all settings for Find my Device have been active.

I started a new chat as I was very upset at this. I explained what happened with the case number and the new representative contacted his supervisor and had him call me out of the blue. He said he read what I had happened and apologized profusely as he knows that is a feature of a desktop. He agreed that it sounded after the long chat the rep and his supervisor had no clue what was happening and just wanted to exit the call.

He was escalating it for me to his upper technical team and said I would be contacted back within 24-48 hours, so by tomorrow afternoon. Like I said it is working but after going back out the other day I do not know if it is resolved or will last.