Forum Discussion
Microsoft Visual C++ Redistributable rolling back or getting corrupted after every Windows Update.
Hello! So I'm having an issue where multiple users would create a ticket stating they can't access AutoCAD, InDesign, and even sometimes even File Explorer. Now this part is an easy fix, just uninstall/reinstall or repair the Microsoft Visual C++ Redistributable and the issue is fixed. The problem I'm having is that a few days later, the same users would create another ticket with the same issue. I've been going back and forth uninstalling/reinstalling, when a user (that was having this issue before, and I had fixed) brought up that they were able to access AutoCAD fine, until they did a Windows Update and rebooted. Sure enough, I remoted into their PC and their Microsoft Visual C++ Redistributable wasn't updated to the v14. I first contacted AutoCAD and they did some digging and stated the same thing, that the Visual C++ was being rollback. Then I contacted Microsoft and they had me go to Windows support which then they guided me here. So I'm presenting my question here now, anyone else had this issue, and is there a solution to this fix? Thanks!