Forum Discussion
callumlinning
Oct 07, 2021Brass Contributor
Microsoft Teams - Video lag increase in meetings compared to Windows 10
I recently updated my laptop to Windows 11, the only bug I have at the moment is that the video feeds from others on meetings on the Teams client now are very poor quality & laggy. Interestingly, the...
- Oct 12, 2021There is a official post from Microsoft which might be related, take a look at:
https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21H2
"Compatibility issues with Intel “Killer” and "SmartByte" networking software"
If that is the case, Microsoft is aware of the issue and will fix it in future update.
Reza_Ameri
Oct 07, 2021Silver Contributor
Are you facing this issue with the Microsoft Teams web app on the browser too?
Try run Windows Update and download and install all updates.
Try open the Feedback Hub app and report this issue.
Try run Windows Update and download and install all updates.
Try open the Feedback Hub app and report this issue.
- callumlinningOct 07, 2021Brass Contributor
Yeah, same issue running in the browser too. I couldn't see an option to see the call health telemetry in the browser so couldn't have a look to compare. All Windows Updates have been installed already, I've been checking everyday in the hope that one might come along to fix it
Yeah good idea to report in the Feedback Hub. I was more intrigued to know if others were having similar issues as one of my colleagues mentioned the exact same issue to me after they upgraded too.- Reza_AmeriOct 08, 2021Silver ContributorI believe this is a bug and reporting the issue using the Feedback Hub app is the best way for the Windows team to get aware of the issue and investigate and resolve it.
- vm_michaOct 11, 2021Copper Contributor
Reza_Ameri i have the exact same issue. Microsoft Teams is not working properly on Windows 11. Video & Screensharing lags as hell.
- Judith1382Oct 08, 2021Copper ContributorI upgraded to w11 on Tuesday and notice exactly this. Very poor quality video, stopping often, extreme lags. Screensharing not working either. Tried it on different networks in different locations and in both cases it doesn't work properly but works on other non w11 devices.
- callumlinningOct 08, 2021Brass ContributorGlad to hear someone else is having the same issue! I went to the office today and still have the issue, fingers crossed it'll be resolved in an update, or even better allow business and enterprise users to use the new client ASAP!