Forum Discussion
Microsoft store help
Hello, I can´t use my Microsoft account. I don´t know the person that is associated with the unknown Email. The only thing I know is that their email is ******@163.com Whenever I want to log in t...
Enter your email address and follow the prompts to reset your password or verify your identity.
If the recovery process asks for the unknown email or verification code from that email, and you don't have access, proceed to the next step.