Forum Discussion
Microsoft Print to PDF Missing
Hi, In the last couple of weeks the Microsoft Print to PDF has dropped off my laptop.
I have tried everything suggested online already but I cannot get it to work.
I have a Samsung Galaxy Book 4 Edge with Windows 11 ARM64 and Snapdragon which I have only had since the beginning of Jan.
I am not very techie but I have tried the following based on other forums I have looked at:
Checked it is turned on in windows features - it is
Turned it off in windows features and restarted then turned it back on and restarted
Tried to reinstall in via add device but when I go to the list of drivers it isn't there so I cannot select it
Checked the print queue but it's not in there
Various things on command prompt including:
dism /Online /Disable-Feature /FeatureName:”Printing-PrintToPDFServices-Features” /NoRestart
dism /Online /Enable-Feature /FeatureName:”Printing-PrintToPDFServices-Features” /NoRestart
Updates to the powershell including:
Disable-WindowsOptionalFeature -online -FeatureName Printing-PrintToPDFServices-Features
Enable-WindowsOptionalFeature -online -FeatureName Printing-PrintToPDFServices-Features
I just get an error code: 0x800f0922
I also did a full factory rest of my laptop and NOTHING!!!!!!
I have just done a screen share with Microsoft and they reinstalled my office 365 but that did nothing and then I was told they couldn't help and to post here.
PLEASE can someone help me fix this as it is driving me crazy? I need to create PDF's of my invoices to make sure I get paid each month.
27 Replies
To get it working again, you need to access the printers menu, add printer, Add a new device manually
Add a local or network printer using manual settings
Use an existing port. FILE: Print to file
Click on Windows Update, it will load a new list of printers (it takes a while)
Search for Microsoft, Microsoft to Print PDF
That's it, your PDF printer will be back
If you remove it again, when you add it, it will appear in the list as Microsoft to Print PDF + Version
Sorry if there are mistakes, my language is Brazilian Portuguese, I used a translator to answer youJohn Cabralf,
You are my hero! Your instructions saved my life!
Click on Windows Update was the secret to the issue.
Thank you so much!
Thank you so much for taking the time to reply to me. I fully understood your advice. However, I have tried this before and the issue is that when I click windows update, it says it cannot find anything and so it is not available for me to select to re add it again.
Do you have any other suggestions?
Windows Update, update print list
Após atualização da lista de impressoras pelo Windows Update, ela vai instalar normalmente
After updating the printer list via Windows Update, it will install normally.
1 Add a new device manually.
2 Click Windows Update
3 Wait for the update
4 Search for Microsoft, Microsoft Print PDF
1 Adicionar um novo dispositivo manualmente.
2 Clicar em Windows Update
3 Aguardar atualização
4 Procurar Microsoft, Microsoft Print PDFThis is where my org machines get stuck, we get the error in the screenshot :/
worked for me too. Thanks a lot!
thanks for this good manual...this worked for me
