Forum Discussion
Microsoft Print to PDF Missing
I use print to pdf invoices every day and bought a samsung galaxy book4 360 with ARM64 Processor. I tried using fox-it reader as this was my virtual pdf printer on my intel machine but learned they don't support it on ARM64 as most other software houses don't. I spent days trying to get a print to pdf solution that worked and that could retain the invoice filename(Microsoft PDF wiped it out). I found WIN2-PDF which sort of worked in that it printed out to pdf but the caveat was that it printed an advert on the last page on the invoice as it was a trial. After using a free fox-it reader for years this was annoying. In the end I couldn't stop laughing and kicked myself when I found a simple fix, from Word or Excel just save as PDF. It kept the invoice filename and retained the format of the invoice, happy days! Hope this helps someone's sanity!
- MarianneGeigerJul 25, 2025Copper Contributor
The same thing happened to me and I read others in the thread below who had Microsoft Print to PDF mysteriously disappeared. But I have a Lenovo. But I read other users with differing computers having the same issue - Microsoft Print to PDF was no longer appearing as an option to select. After an hour of trouble-shooting I figured out that when I had to reinstall my printer a few days ago, instead of installing the printer itself I chose HP Smart (recommended) option and the HP Smart app hijacked my printer options. I uninstalled HP Smart app and all is good!! If you have HP Smart selected instead of the actual printer or a similar printing app in use, try uninstalling it. As soon as I did I could select Microsoft Print to PDF from the drop down again!!!!