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BReeves589's avatar
BReeves589
Copper Contributor
May 23, 2025

Microsoft Print to PDF Missing

Hi, In the last couple of weeks the Microsoft Print to PDF has dropped off my laptop.

I have tried everything suggested online already but I cannot get it to work.

I have a Samsung Galaxy Book 4 Edge with Windows 11 ARM64 and Snapdragon which I have only had since the beginning of Jan.

I am not very techie but I have tried the following based on other forums I have looked at:

Checked it is turned on in windows features - it is

Turned it off in windows features and restarted then turned it back on and restarted

Tried to reinstall in via add device but when I go to the list of drivers it isn't there so I cannot select it

Checked the print queue but it's not in there

Various things on command prompt including:

dism /Online /Disable-Feature /FeatureName:”Printing-PrintToPDFServices-Features” /NoRestart

dism /Online /Enable-Feature /FeatureName:”Printing-PrintToPDFServices-Features” /NoRestart

I also did a full factory rest of my laptop and NOTHING!!!!!!

I have just done a screen share with Microsoft and they reinstalled my office 365 but that did nothing and then I was told they couldn't help and to post here.

 

PLEASE can someone help me fix this as it is driving me crazy? I need to create PDF's of my invoices to make sure I get paid each month.

 

 

 

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