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Mic not working on PC but works on laptop
I am on Windows 11 Pro (updated).
I have a Bumble Bee II mic that I recently purchased. After receiving it I decided to see how voice effects would sound with this mic so I installed VoiceMod. I started playing around with it and the mic worked fine but then discovered that every voice is behind a pay wall, and I wasn't going to use it that much to justify purchasing the program. So I uninstalled it and that's when the problems started. The input from the mic stopped working completely.
The mic lights up and it can control the gain input along with mute and unmute and the windows settings reflect this but it does not allow any sound to go through to windows from the mic. I then perused the help articles and went through the process of reinstalling VoiceMod then uninstalling it following their specific procedure but it didn't work. I then did the same exact thing again only this time I installed and uninstalled it via Revo Uninstaller, which found some left over things and I deleted them. But the mic still did not work.
I discovered my old c920 webcam mic still works fine on my PC and the Bumble Bee II mic works fine on my laptop.
I contacted both VoiceMod support and Turtle Beach support (with hopes they might know of a solution that could work). Turtle Beach came back and said there is nothing they can think of that can help.
VoiceMod support had me go through several steps. First I ran DISM then SFC /SCANNOW and SFC found some errors then fixed them, but the mic still did not work. They then had me install reinstall some voicemod dependencies (MS Visual and a .net framework). Neither helped but it might be interesting to note that windows did install the MS visual but the .net framework install indicated it was already installed.
They replied that they are not sure what it is and is more than likely not an issue with VoiceMod.
- I then went into Device Manager and clicked to view hidden items and discovered that there were 4 of each the Bumble Bee II mic and speaker (headphone jacks listed). So I uninstalled all of them, ran both DISM and SFC SCANNOW again, but that did not fix the issue.
- I did find an unused Audio Device in Software devices in Device Manager and I uninstalled it, but it seemingly had no effect.
- I have gone through the windows troubleshooter but it can't find the issue with the mic and I've reset sound devices and volumes for all apps via the Volume Mixer reset in windows.
At this point I have no idea what to do to get this mic to work again on my PC.
A few things to note:
- I have completely uninstalled Voicemod because I am not using it.
- I am only having issues getting the Bumble Bee II mic to work again on my main computer.
- The last time the Bumble Bee II mic worked on my main computer was before I uninstalled Voicemod, even reinstalling Voicemod does not get the mic to work again on my main computer.
- My other mic (with the C920 web cam) works fine on my main computer.
- The Bumble Bee II mic works on my laptop just fine.
- On my main computer, the Bumble Bee II mic shows up and it has power. I can adjust the gain of the mic via the controls on the mic and windows reflects the gain change in the volume indication for the system. The mic just does not record any sound nor does it show any sound coming through the system when I try to use it.
- The Bumble Bee II mic is not muted. I can mute and unmute it via the mic controls and it indicates the same in the system, but no sound either way.
- Again the Bumble Bee II mic works perfectly fine on my laptop and my C920 web cam mic works just fine on my main computer.
- The headphone jack on the mic works fine when I connect a headset to it but still no sound going to the computer.
One last thing, after I had deleted the extra BumbleBee listings in Device manager under both "Audio inputs and outputs" and "Sound, video and game controllers" I was testing the mic with the headset installed to see if I could get it to work by adjusting the different variables via the mic knob and my system crashed. but there was no indication why it crashed.
I am hoping someone here can help me with this.
This is solved. It was apparently another program called Voxal causing the issue, once I uninstalled that the mic works as it is supposed to.
1 Reply
- madmaxneo1Copper Contributor
This is solved. It was apparently another program called Voxal causing the issue, once I uninstalled that the mic works as it is supposed to.