Forum Discussion
KB5044380
My laptop was completely up to date.
I have Open Shell installed!
Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5044380)
I have just installed this update onto my Windows 11 Laptop.
The result was a Black Screen and basically an unusable system.
I managed, with difficulty, to restore the System back to the state before the update.
I have postponed Updates until this problem can be resolved.
Any assistance/advise would be much appreciated
Has anybody else reported problems with this update?
4 Replies
- PaulJamesonCopper ContributorBlack Screen of Death, no desktop, no taskbar, just a curser. Task manager still available after Ctrl+Shift+Esc. Typical Explorer.exe restart to fix past symptoms no longer works. New user log in displays desktop/taskbar momentarily until lock screen. Had to uninstall KB5044380 to recover. I'm on Win11 23H2
- AnishMathewCopper Contributor
i am also facing the same issue, after updating KB laptop went to black screen
- Onkel165Copper Contributor
Hello,
same here. But it´s not a black screen, I see the cursor, I´m able to start task manager with ctr+alt+del.
Here I´m able to start a new program, but explorer.exe doesn´t start.
Maybe I´ll check to deinstall classic shell before next update...
Regards Onkel
- Onkel165Copper Contributor
Me again..
I´ve deinstalled openshell, but same behaviour after installing the updateKB5044380...
Shut down two times during boot, then you´re able to deinstall the update.
Onkel