Forum Discussion
Issue with Windows and USB audio device
1. Check the hardware connection: Make sure the USB audio device is properly connected to the computer and the connection cable is not damaged.
Try replacing the USB port or using another computer to test the device.
2. Update the driver: Open “Device Manager”.
Locate the “Sound, Video and Game Controllers” or “Audio Input and Output” section.
Right-click on the USB audio device and select “Update Driver”.
Select “Automatically search for updated driver software”.
3. Manually install the driver: If the automatic update does not work, you can visit the official website of the audio device manufacturer to download the latest driver.
In “Device Manager”, right-click on the device and select “Update Driver” > “Browse my computer for driver software”.
Select the downloaded driver file to install.
4. Check for Windows updates: Open “Settings” > “Update & Security” > “Windows Update”.
Click “Check for Updates” to make sure your system is up to date.
5. Use Audio Troubleshooting: Open “Settings” > “System” > “Sound”.
In the “Related Settings” section, click “Troubleshooting”, run it and follow the prompts.
6. View Event Viewer: Open “Event Viewer”.
Check the errors or warnings in Windows Logs > System to find out what may have caused the USB audio device to be unrecognized.
7. Restart your computer: Sometimes a simple reboot can solve the hardware recognition problem.
8. Check Audio Settings: Right-click the volume icon on the taskbar and select “Sound Settings”.
Make sure the USB audio device is selected as the default input and output device.