Forum Discussion
Issue Printing in Color on Windows 11
I am having an issue enabling color printing on Windows 11 for my HP OfficeJet Pro 6978 printer. I have tried uninstalling and reinstalling the printer several times, installed the latest printer dri...
On Windows 11, this usually happens if “Print in grayscale” is turned on. Go into Printer Properties → Printing Preferences and make sure grayscale/black & white is unchecked for your HP OfficeJet Pro 6978. Also confirm it’s using the full HP driver, not a generic Microsoft one, that can block color options.