Forum Discussion
Is my Asus dead?
I installed a windows 11 update yesterday and now I am unable to get my taskbar/start button back. To make matters worse, because there is something going on with my display (when my laptop starts up it's only in a black screen) I am unable to get into safe mode/recovery mode or anything like that as the screen just goes black.
When my desktop appears it has all my program icons on the left but no taskbar or start button. I have to go into task manager and run a new task "explorer.exe" just to see my files. The windows shortcuts aren't working (windows button plus a command). I am able to run a new task to bring up the control panel but even that is limited to what I can do (I managed a system restore but that didn't fix the taskbar issue). I can't even access my laptop settings. I can't download any tool to assist, nothing shows up as being downloaded or even in the process of downloading.
Hello,👋
Do not panic.
If you think your operating system is broken, then:
Go to any accessible pc.
Make a windows 11 ver 24h2 bootable drive.
Then, in the setup screen, press SHIFT + FN + F10 to open cmd (or try SHIFT + F10).
Type notepad.
Choose Open.
Now try choosing All files instead of Text files (*.txt).
Backup all the important files from the Users folder or any important drive, in and external hard drive.
then close notepad and get back to cmd.
After CMD it back type
diskpart lis disk sel disk <disk no> cleanthis will clean the data in your asus including windows and your data.
Then you can install windows using the setup.exe(that is Windows 11 setup).
Hope it helps,
Since you can get to the Task Manager, you’ve already done this, but just in case anyone else is reading: in Task Manager, go to the "Processes" tab, find "Windows Explorer," right-click it, and select "Restart." This sometimes helps refresh the desktop environment.
