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Copper Contributor

Nov 24, 2021

i7-5500U on compatibility List but Health check rejects it?

Hi, My Laptop has windows 20H2 and i7-5500U which is on windows 11 CPU compatibility list, but health check app say this CPU is not compatible, why?

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Copper Contributor

Nov 29, 2021

Hi,

I had the same problem. This article (https://www.windowslatest.com/2021/10/07/microsoft-confirms-false-this-pc-cant-run-windows-11-error/) helped me to figure it out, so you may wish to check it out.

Regards,

Ken.

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