Forum Discussion

EzraOak's avatar
EzraOak
Iron Contributor
Jan 27, 2026

I can no longer log in to my Windows11 account

It's all in the title, I just changed my PC configuration with an Intel Ultra245 and an MSI z890 gaming plus motherboard, when opening Windows11 it asks me to change the password which I do not without difficulty, I change the password and close windows11. when reopening I try the password and it doesn't work on the password request page I have 2 possible accounts, I try the 2nd account which is without a password, it works except that now windows11 opens automatically on the account without a password, I no longer have a choice, I would like to return to the old page with the choice request, if anyone has an idea, I'm interested.

4 Replies

  • MaddoxHayes's avatar
    MaddoxHayes
    Iron Contributor

    If account confusion persists, create a new local account:

    • Go to Settings > Accounts > Family & other users.
    • Click Add account.
    • Follow prompts to create a new account.
    • Log out and check the login screen for account options.
  • Looks like you've no display of last signed user, you can first configure it:

    Run secpol.msc command, go to:

    Local Policies > Security Options.

    Set Interactive logon: Don’t display last signed-in policy to Disabled.

    Once you do this, you must be able to select the account from login page.

    Alternatively, if you login automatically to another account, you can reset original account password using netplwiz window. 

    Even, you can turn off auto login from netplwiz window.

    Hope this helps!

  • Dyloinan's avatar
    Dyloinan
    Silver Contributor

    Try to login the same account from a web browser. It seems the account was blocked.