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udaraso's avatar
udaraso
MCT
Nov 18, 2021
Solved

How to resolve BTHUSB Event ID 7 Issue

After installing the latest updates of Windows 11, my laptop's BT is disappearing 2-3 secs and reappearing. (it is extremally annoying when you are using a Bluetooth mouse) When I checked the event v...
device management
Update management
  • Robin999's avatar
    Robin999
    Dec 06, 2021

    udaraso I think I have fixed the issue! After checking if Dell had any suggested updates, and installing the Intel Wireless Bluetooth Driver version 22.70.0.6, it did not fix the issue. However, I went directly to Intel's site and found that the latest driver they had was version 22.90.2.1 (15th Nov 2021) which has been designed to support Windows 11. After installing this driver, no more problems! Here is the link - I hope it works for you too! https://www.intel.com/content/www/us/en/download/18649/intel-wireless-bluetooth-for-windows-10-and-windows-11.html 

udaraso's avatar
udaraso
MCT
Dec 06, 2021
Robin999 I also use my wireless mouse in two laptops (Lenovo & Dell). Both running in Win 11. But, I'm facing the issue only in the Dell Laptop. So, I connected the mouse to Dell laptop from the receiver and Lenovo directly. Hope you are using a Logitech mouse which having FLOW feature.
Robin999's avatar
Robin999
Copper Contributor
Dec 06, 2021
udaraso actually I use a Dell Mouse (WM527) and Keyboard, but the FLOW feature you mention sounds very interesting - does it work as well as Logitech say? Can you really copy and paste across devices and not have to click a switch to change device?