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BrentDunbar145's avatar
BrentDunbar145
Copper Contributor
Jul 12, 2024

How to fix Q.B Error PS038 when trying to process pay-roll after update?

Hi everyone, I'm encountering Quick-Books Error PS038 while trying to process pay-roll. Has anyone faced this issue before? Any solutions or suggestions would be greatly appreciated. Thanks in advance for your help!

1 Reply

  • JosephPalmer789's avatar
    JosephPalmer789
    Copper Contributor

    Hi BrentDunbar145 

     

    Quick-Books Error PS038 occurs when trying to process pay-roll, often due to stuck paychecks in the online to-send queue. To fix it, update Quick-Books to the latest release, run the pay-roll update, and send the pending pay-roll data. If the error persists, verify the data integrity using the Verify Data and Rebuild Data tools.