How to escalate support issues.

It sounds like a frustrating scenario, but based on what you've detailed, the problem is clearly with Windows 11's Backup and Restore/File History, not Windows 7 or any third-party applications. Sometimes support agents misinterpret the problem or follow scripts that are not appropriate for the circumstance. The ideal method is to gently request that your case be escalated to a Windows 11 product specialist or a tier-https://reboltfasteners.com//technical support agent, and if necessary, ask for a supervisor. Document the issue with screenshots of the mistake and shadow copy settings, since concrete proof helps to prevent miscategorization. You can submit a support ticket through the Microsoft Support website or the Get Help app in Windows 11, and official forums such as Microsoft's Tech Community or answers.microsoft.com can occasionally help escalate difficulties. Social media, such as Microsoft Support on Twitter (@MicrosoftHelps), is also surprisingly efficient in capturing attention. The idea is to calmly emphasize that this is a Windows 11 system issue and request a higher-tier assessment with all relevant proof.