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carinabooks's avatar
carinabooks
Copper Contributor
Feb 16, 2025

How do I transfer iPhone photos as JPG instead of HEIC on a new Windows 11 laptop?

Please help me with this, if anyone can. I got a brand new laptop in January. An Asus Vivobook. And ever since I have been having this annoying issue when trying to transfer my iPhone photos to my laptop via the folder. I have always had my photos as JPG. But with this new laptop, they show up as HEIC. And I do NOT want them to. I want and need my JPG files back. And I cannot figure it out at all. The issue is NOT with my iPhone. I connected it with my old laptop, and it works just fine with JPG photos, not HEIC. But this new laptop is killing me. I have tried everything. Searched everything. I cannot figure it out. Please help. Twice, it suddenly turned into JPG files and I got the photos added to my laptop. I thought it was because I took out the power cord. But no. I'm now trying without the power at all, and it is still just HEIC files. This is driving me insane. Again: it is NOT the settings on my iPhone. It works as it should on my old laptop. The issue is this new devil.


Just. Please help me. I want to add all my photos from my iPhone to my laptop like I have always done, since 2009. This new laptop is killing me. I just want my JPG files. And yes, settings are correct on my iPhone 15 Pro Max. Set to "Automatic." I have tried every setting possible. I keep turning it off and on from my laptop. Nothing works. Not with power, not without. I just want my photos as JPG files, please. Gods, this is annoying. I have spent hours trying to figure it out. But no answer anywhere.

2 Replies

  • Yarisyoyo's avatar
    Yarisyoyo
    Iron Contributor

    Change the photo format in iPhone settings to the most compatible format, or use the Windows version of iTunes to automatically convert HEIC to JPG when importing.

    • Boboin's avatar
      Boboin
      Iron Contributor

      Select the most compatible option on your iPhone and check the “Convert to JPG” option when importing.

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