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help my pc broke out of nowhere
so i am going on my computer and I notice it is a little slow
so I restart my computer and
since my hdmi monitor is off and my pc backlight is broken I decide to check with a flashlight what is happening
so I see “stage 2”
Then later I see “BitLocker key decryption”
so I got my key entered it
and now I see “connect to internet”
since I can hardly see I have a problem
and now it saying “couldn’t connect to network”
I see “keep device on” and I am so scared
what the hell do I do????? I am so worried right now
Someone can close this post? I force shutdown restart and it fixed on its own.
2 Replies
Someone can close this post? I force shutdown restart and it fixed on its own.
- Don’t panic: “Keep device on” is not a threat — it’s just telling you not to interrupt the process.
- Check your network:
- If you’re on Wi‑Fi, make sure your router is on and broadcasting.
- If possible, plug in an Ethernet cable directly to your PC — this bypasses the need to see the Wi‑Fi screen clearly.
- Visibility workaround: Since your backlight is broken, try:
- Connecting to another monitor/TV with HDMI (turn it on this time).
- Or shine the flashlight at an angle — sometimes that makes the faint text more readable.
If “Couldn’t connect to network” persists
- Restart your router and reconnect.
- If you can’t see the Wi‑Fi list, use Ethernet — Windows recovery will accept that automatically.
- If you’re stuck, press Shift + F10 (this opens Command Prompt in recovery). From there you can run:
- ipconfig → check if you have an IP address.
- ping www.microsoft.com → test connectivity.
