Forum Discussion
Getting Install error - 0x80070002 while trying to update winodws
Hi,
Getting Your device is missing important security updates. make sure to keep your device on and plugged in so updates can complete. and 2024-01 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5034123) - Install error - 0x80070002 while trying to update the windows.
I have tried the following steps but still the error persists.
- Run the Windows Update Troubleshooter
- Rename the Software Distribution and catroot2 Folder
- Restart Windows Update Service
- Check System Files for Inconsistencies using DISM
Please help me to get this resolved
16 Replies
I have tried everything suggested here but no success. The error is the same. I'm stuck on 21H2 and my desktop is still trying to download and install 21H3 even though my laptop is now on 21H4. Even attempts to install from a USB fails, and this is after I have set the boot sequence to check removable drive first.
Another attempt to install from the USB also failed to find my Hard Drives which is weird.
Hello, i came to see if this would help me. Nothing has helped so far, i cant even reset my PC using cloud or local install it says there's an issue. I dont have a USB big enough to do it that way. For some reason my Mic wont work on my desktop i can only use a headset for hearing and not a mic? Ive done
- Run the Windows Update Troubleshooter
and the CMD thing for
- Check System Files for Inconsistencies using D i s m (but it didnt do anything and the restore health didnt do anything either)
I have windows 10 pro btw
- If you're seeing the message "Your device is missing important security updates. Make sure to keep your device on and plugged in so updates can complete" on Windows 11, it means that your device has not received the latest cumulative updates and security patches for Windows 11. This can cause your device to be vulnerable to security threats and malware attacks.
- The issue has been successfully resolved by installing the Windows update through the Windows 11 Download Installation Assistant.
Additionally, the temporary and update-related files were cleared using the Deep clean feature in the PC Manager app, resulting in a smooth functioning of the Windows update feature.
A big thank you to everyone for their prompt responses and assistance! Your support has been invaluable in resolving this issue effectively.- Hey im still facing this error can you help me i even downloaded the Windows 11 Download Installation Assistant. But it says "this device is already using the latest version of windows 11"
But in the updates tab i can see that i have an new update pending for installlation.Siddhesh_320 Hi.
Check out these helpful informations:
https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c#WindowsVersion=Windows_11
https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd
- It seems this update is not fully eligible for your device. I suggest rolling back to the previous edition and install next update when it is available.
Download Installation Assistant for 23H2 this should solve your problem:
https://www.microsoft.com/software-download/windows11
- Allen
Community Manager
Deleted I already have installed Windows 11 on my PC. Do I need to download and update again?
This is just an update that does not change the settings and does not delete anything, just download the Assistant and wait, of course there can also be a bug, but the assistant is designed to prepare the components for the Windows update to version 23H2 of Windows11. do you have a third-party antivirus installed?
