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JoeS's avatar
JoeS
Copper Contributor
Oct 23, 2025

Fingerprint Login No Longer Working

Login with Fingerprint is no longer working after the latest Windows 11, 25H2 update. It recognizes my fingerprint but immediately says "your pin is required to sign in".

I have removed my fingerprint and PIN, restarted the computer, re-added the PIN and fingerprint, but continue to experience the same issue.

The issue started after the most recent round of updates. KB5066835, KB5066128, and KB5068331 were installed.

I removed KB5066835 and the functionality returned to normal.

Anyone else experiencing this issue? 

1 Reply

  • Can you pls try updating fingerprint driver in Device Manager, see if that helps.

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