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Files stuck in sync. Can't delete. Error: 0x80070185
I have two 80gb files(one is a second copy) stuck in sync I was trying to send to a tablet to test the wifi 7 connection speed. They are stuck with blue swirly icons on them and I can't delete them. I have reinstalled onedrive and other things I could find on google, but I can't get them to delete.
They are technically located on the PC side in a folder for the tablet in "internal storage/ download".
Error: 0x80070185
Does anyone know what is causing this. Nothing seems to help. I've uninstalled games on steam to make room, but it made no difference.
I can delete what little of the files are sent to the tablet(usually less than a gb.), but the copy on the PC's side is stuck in sync.
8 Replies
Error: 0x80070185 is linked to Microsoft OneDrive. So, we need to reset OneDrive and then restart it again. We only have two commands to enter in command prompt.
Follow the steps below to fix "Files stuck in sync. Can't delete. Error: 0x80070185"
- Right click Command Prompt and Run as administrator or press the Windows Key+ R to open the Run Window.
- In the Run Window, enter the following command: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
- Press Enter.
- Now once it is reset, you need to restart OneDrive.
- To do that, copy the second command: %localappdata%\Microsoft\OneDrive\onedrive.exe
- Go to command prompt, right click as administrator, and you will paste it and press Enter.
- Once you do this, OneDrive will restart and it will now start syncing all your files and folders.
That is the first thing I ran into and tried. I just tried it again and it didn't work again.
1. To Stop OneDrive completely
Press Ctrl + Shift + Esc
Open Task Manager
Find Microsoft OneDrive
Click End task
2. Force delete the file
Press Windows + R, type cmd, press Enter
Run this command:
del /f /q "FULL FILE PATH"
If it’s a folder, run:
rmdir /s /q "FULL FOLDER PATH"
Important: Replace "FULL FILE PATH" with the actual file location.
You can get it by holding Shift + right-clicking the file → "Copy as path".
3. If deletion fails
Restart your PC in Safe Mode
Try deleting the file again
4. Rebuild OneDrive sync
Open OneDrive → Settings → Account
Click "Unlink this PC"
Sign in again
In File Explorer, right-click the folder, select Properties > Advanced, and uncheck the option ‘Allow files on this device to have content other than file properties’.
That sadly did not work.
I can't find any help with this on here or other tech forums. How am I supposed to resolve this? It's been tieing up my HDD space for months and messing up my computers operations? Is this the official forums or not?!
How do I get help with this. I can't figure out how to resolve this and this started months ago. I can't find help and nobody knows how to fix this or is willing to help. And I can't find other official help. Is this the official support page?!
If this is only recently, the admin panel was showing issues with SharePoint and OneDrive being unable to open files since December 2nd.
