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MSNoob101's avatar
MSNoob101
Copper Contributor
Mar 30, 2026
Solved

Files stuck in sync. Can't delete. Error: 0x80070185

I have two 80gb files(one is a second copy) stuck in sync I was trying to send to a tablet to test the wifi 7 connection speed. They are stuck with blue swirly icons on them and I can't delete them. ...
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  • Muhammad_Ali_2003's avatar
    Muhammad_Ali_2003
    Apr 02, 2026

    1. To Stop OneDrive completely

     

    Press Ctrl + Shift + Esc

    Open Task Manager

    Find Microsoft OneDrive

    Click End task

     

    2. Force delete the file

     

    Press Windows + R, type cmd, press Enter

    Run this command:

    del /f /q "FULL FILE PATH"

    If it’s a folder, run:

    rmdir /s /q "FULL FOLDER PATH"

     

    Important: Replace "FULL FILE PATH" with the actual file location.

    You can get it by holding Shift + right-clicking the file → "Copy as path".

     

    3. If deletion fails

     

    Restart your PC in Safe Mode

    Try deleting the file again

     

    4. Rebuild OneDrive sync

     

    Open OneDrive → Settings → Account

    Click "Unlink this PC"

    Sign in again

MSNoob101's avatar
MSNoob101
Copper Contributor
Mar 31, 2026

How do I get help with this. I can't figure out how to resolve this and this started months ago. I can't find help and nobody knows how to fix this or is willing to help. And I can't find other official help. Is this the official support page?!