Forum Discussion
Jennifer_Paddenmocha
Apr 26, 2022Copper Contributor
files lost in upgrade to windows 11
I upgraded to windows 11 on Saturday 23 April and lost a photo file in the process. I know I did not delete anything so the file must be on my hard drive somewhere. Please help!
Reza_Ameri
Apr 26, 2022Silver Contributor
Are you seeing other files?
Is there any error message?
Try open the drive which Windows has been installed (for example C:) and see is there any folder called "Windows.old"?
Is there any error message?
Try open the drive which Windows has been installed (for example C:) and see is there any folder called "Windows.old"?
Jennifer_Paddenmocha
Apr 26, 2022Copper Contributor
i have found this folder. where should I look?
- Reza_AmeriApr 26, 2022Silver ContributorThis folder contains data from previous Windows installation, you may navigate inside it, and you will find folders inside it, depending on where you store them.
You may try search inside this folder and for example search one of images to find the location for folder. - Jennifer_PaddenmochaApr 26, 2022Copper ContributorI checked all the folders within the windows.old and they are empty.