Forum Discussion

Takket's avatar
Takket
Brass Contributor
Apr 11, 2026

File History has stopped functioning

My file history program has stopped functioning. I tried searching the internet for some of these error messages and I have not found anything that has a solution that works. I tried deleting the bac...
configuration
jmcd7's avatar
jmcd7
Copper Contributor
Sep 18, 2026

I have recently had a File History problem and getting message "Reconnect your drive - Your files will be temporarily copied to your hard drive until you reconnect your file history drive and run a back-up".  I spent 4 hrs with co-pilot carrying out a string of actions to no avail.  Then spoke to Microsoft L1 support and the first call cut off and the person did not ring me back.  The second person refused to share screen but dismissively said i needed to restore to factory settings as it was probably a corruption.  I had already run DISM to RestoreHealth and no problems were encountered.  I have since bought a new laptop and apart from the windows updates  there is nothing else on it and I get exactly the same message when I try to run File History.  I think it is time for Microsoft to come clean and admit the problem and provide a solution.