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Felixxxx's avatar
Felixxxx
Copper Contributor
Mar 31, 2026

EFS Certificate Lost After Format – Files Cannot Be Decrypted


Windows installation. I formatted Windows and copied the encrypted
files to an external hard drive before formatting.

After reinstalling Windows and signing in with the same Microsoft
account that was linked to the original installation, the EFS


certificate is no longer available and files cannot be decrypted.
Error: "The specified file could not be decrypted"
Command tried: cipher /d — returned ERR on all files



Important detail: After the new Windows installed, I saw the
Windows.old folder and permanently deleted it using Shift+Delete,
thinking it was unnecessary. During deletion, some files showed
an error saying they could not be deleted. I believe the EFS
certificate (.pfx) may have been inside Windows.old — is there
any chance it still exists on the drive since some files
failed to delete? Can you help recover it?



These files contain irreplaceable personal memories.
Any help is appreciated.
i really really need those files and many files as soon as possible if you know how please help me.

1 Reply

  • Lawrencepp's avatar
    Lawrencepp
    Copper Contributor

    EFS is a built-in Windows feature that allows you to encrypt files and folders on your system. When you encrypt files, Windows generates a unique encryption certificate for each user account. This certificate is stored on your computer and is used to decrypt the encrypted files.