Forum Discussion
Disabled TPM cause touchpads to malfunction on Ms Windows 11
On several Pcs from different manufacturer, several people face issue with touchpad becoming unresponsive from time to time. It means the cursor stops moving on Ms windows.
This happened to me twice on Samsung Galaxy Book 3 and Lenovo Yoga pro 9i
Not so long ago, it happened after a Lenovo Bios update because this update disabled TPM before the Bios update but didn't re-enabled it. Then, every time my computer woke up the touchpad froze randomly from time to time. Then, I re-enabled TPM in the bios and the problem was gone.
It seems like on Galaxy book 3, people needed to clear the TPM after bios updates. In other words, TPM inconsistencies trigger touchpad problems.
I think that a disabled TPM created a domino effect during authentication via Hello (PIN) and caused the touchpad to malfunction.
suggestion?
I think that when the TPM is off, Ms windows should display a message saying: "your TPM is OFF" because for now, i had to go to Microsoft defender window to find it out or even better: create a strict secure boot mode and force users to activate TPM to start MS windows 11. Security would be greatly improved and if TPM is not consistent it would not start.
reference:
https://www.reddit.com/r/GalaxyBook/comments/w97ihz/comment/ntmv33z/?context=1