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IsaacS1580's avatar
IsaacS1580
Copper Contributor
Jan 12, 2024

ctrl w not working after latest update

After updating to Windows 11 (update kb5034123, linked here), ctrl + w no longer did anything. It did not matter what application I was using; it simply would not do anything. The W and ctrl keys still worked individually. I uninstalled the update, and everything was working as it should again.

  • I woke up to this issue today as well after allowing my computer to install this update and reboot overnight.   I tried uninstalling the update but that did not work initially.  However, I noticed that it started happening right after Samsung Magician started.  So, I killed that process, and ctrl+w started working again!  Weird.  The hotkey continues to work after starting Samsung Magician again too.  I'll prevent it that app from starting and see if the hotkey stops functioning next time I reboot. 

  • sangrapura's avatar
    sangrapura
    Brass Contributor

    I woke up to this issue today as well after allowing my computer to install this update and reboot overnight.   I tried uninstalling the update but that did not work initially.  However, I noticed that it started happening right after Samsung Magician started.  So, I killed that process, and ctrl+w started working again!  Weird.  The hotkey continues to work after starting Samsung Magician again too.  I'll prevent it that app from starting and see if the hotkey stops functioning next time I reboot. 

    • ChristopherErk's avatar
      ChristopherErk
      Copper Contributor
      Thanks for mentioning Samsung Magician, that is indeed the cause of the problem. Updating to version 8.0.1 seems to have solved it, thought I haven't tried rebooting since updating it.
    • PirateLemon's avatar
      PirateLemon
      Copper Contributor
      Thank you, updating Samsung Magician to the latest update (8.0.1) fixed the issue!
    • Eddie_Kumar's avatar
      Eddie_Kumar
      Copper Contributor
      Same here, updating Samsung Magician (to latest version) fixed the issue.
  • BillW13's avatar
    BillW13
    Copper Contributor

    IsaacS1580 

     

    I noticed the same thing on a Windows 10 computer today. CTRL-W shortcut to close open taps/windows stopped working across all apps on Windows 10 (Edge, Firefox, Adobe apps, etc.)

  • Poised1's avatar
    Poised1
    Copper Contributor
    Thanks for this! I had the same issue, however, when I uninstalled kb5034123 it did not fix it. Then I reinstalled kb5034123, and it was fixed. I'm glad I found your post.
    • IsaacS1580's avatar
      IsaacS1580
      Copper Contributor
      that's very strange. i hope a hotfix comes out soon because not everyone who's experiencing this will know what to do

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