Forum Discussion

moimart's avatar
moimart
Brass Contributor
Oct 18, 2021

Crash when trying to "add an app" in "Wheel" (Surface Dial) settings

As the title says, I get a 100% reproducible crash of the whole settings app when trying to "add an app" in "Wheel" (Surface Dial) settings   
configuration
Features
SoniaCuff's avatar
SoniaCuff
Icon for Microsoft rankMicrosoft
Dec 21, 2021
This has been reported as a bug, but the following workaround should help:

Open Settings and browse to Network & Internet, then Advanced network settings, then Data Usage.
From the Data usage screen, type "wheel" and choose Wheel settings in the Find a setting box (under your profile pic).
Wheel settings should now be stable for this session.
If you exit the settings app, you need to repeat these steps, even if you haven't rebooted.

Hope this helps until a fix is rolled out.
om500's avatar
om500
Copper Contributor
Dec 28, 2021

SoniaCuff 

 

after i did what you suggested, I was able to get into the "add an app"

once i selected the app that i wish to app, the windows crashed again.

so i tried the same step again, except this time, the wheel setting crash immediately once i clicked it.

doesn't even let me change the default dial setting now.

even after the reboot, seems the the wheel setting menu is permanently bricked now.  

  • yfainew's avatar
    yfainew
    Copper Contributor
    Apr 10, 2022

    Exact same thing happened to me when I try the fix. Hopefully MS will patch this soon. om500 

     

    edit: I was an idiot. I didn't click on the data usage before I search for the wheel. Once I did that it is fine. Make sure you select data usage and click into it before you search.

  • Jon-Nuo's avatar
    Jon-Nuo
    Copper Contributor
    Jan 17, 2022
    Same here, crashed after choosing the app from the list, very frustrating
    • Chris_Previc's avatar
      Chris_Previc
      Copper Contributor
      Jan 19, 2022

      Jon-Nuo 

      After 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5010795):

       

      Confirmed, after selection of app in "Add an App" page, the settings will crash; however, ...

       

      GOOD NEWS: The app will now appear in the "App Tools" list at the bottom of the Wheel settings page and can be customized.

      • crystalsprenks's avatar
        crystalsprenks
        Copper Contributor
        Feb 08, 2022

        I did this workaround and now when i open the wheel settings, it just immediately crashes