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Jarrett560's avatar
Jarrett560
Copper Contributor
May 14, 2024

Computer Account Log in problem, help!

When I set up my new laptop, I signed in using my Microsoft Account, email address removed for privacy reasons, along with a strong password. Initially, I started using a PIN for convenience. I considered switching to a Passkey but decided against it. Now, whenever I try to log in, it displays my name and photo, but instead of showing my Gmail address, it lists an account as outlook_a long string of numbers.com.

  • Deniska2045's avatar
    Deniska2045
    Copper Contributor
    Go to the Microsoft account settings page and click on the "Security" tab. Look for the "Account info" section and see if your email address is listed correctly. If it's not, you can try updating it to your original email address.

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