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RoGirl666's avatar
RoGirl666
Copper Contributor
Jan 07, 2022

Canon MP Navigator EX 1.0 for Canon PIXMA MX310 on Windows 11

Can Canon MP Navigator EX 1.0 for Canon PIXMA MX310 on Windows 11? It keeps telling me to check the connections. I used to work it on 
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RoGirl666's avatar
RoGirl666
Copper Contributor
It worked on Windows 10. It’s okay I am going to buy a new scanner / printer. I tried so many things nothing worked.

Thanks
Reza_Ameri's avatar
Reza_Ameri
Silver Contributor
Jan 09, 2022
Have you tried contacting the Canon?
Make sure file this issue using the Feedback Hub app so the Windows team would be able to investigate it.
  • RoGirl666's avatar
    RoGirl666
    Copper Contributor
    Jan 09, 2022
    Not really. Their website doesn’t support older version printers / scanners. Probably want us to buy their newer models.
    • Reza_Ameri's avatar
      Reza_Ameri
      Silver Contributor
      Jan 10, 2022
      Are you facing any problem when you are installing the driver?
      • RoGirl666's avatar
        RoGirl666
        Copper Contributor
        Jan 10, 2022
        Actually it started to work. I was shocked. Before it told me to check the connections.
        I wanted to ask when I try to make my printer as the default printer there was a warning came up as “ If I setup as default then Windows will stop monitoring my printer”. Why did that message come up? Do you know?

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