Forum Discussion
dalenyd
May 02, 2025Copper Contributor
Cannot add members from my family group to new PC
Hello! I have 3 children, and they are all added to my family group. I have 4 PCs, and they can log in to their accounts on those PCs. I have a new laptop and I wanted to add them as well last April...
foxwelljsly
May 05, 2025Copper Contributor
Same issue here, just spent an hour on chat with no joy. 2 kids MS accounts and my account in MS Family online view, but no accounts appearing to add to family on either of my W11 devices with the error stated above. Does anyone from Microsoft read these? Can one get an incident number? I really, really ned this sorted as I cannot apply content filtering by MAC address as this is a shared device.