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klineg's avatar
klineg
Copper Contributor
Feb 12, 2023

Browser launches Windows Explorer for file locating, but then freezes up. Dialog inaccessible.

Environment/Scenario: Windows 11, using a browser such as Google Chrome, Opera, Edge, etc. Hardware is an HP ZBook, i7 Core 32GB RAM 1TB SSD computer, well within Windows 11 requirements.   Within ...
Application Management
Mark_Albin's avatar
Mark_Albin
Brass Contributor
Feb 14, 2023

klineg
Hello,

 

This issue may be caused by a number of factors, including a compatibility issue between the browser and Windows 11, a conflict with another software or hardware component, or a problem with the browser itself.

Here are some steps you can try to resolve the issue:

  1. Restart your computer: Sometimes, simply restarting your computer can resolve the issue.

  2. Update your browser: Make sure that your browser is up to date with the latest version.

  3. Disable extensions: Try disabling any extensions you have installed in your browser to see if one of them is causing the issue.

  4. Check for compatibility: Check to see if there are any known compatibility issues between your browser and Windows 11.

  5. Run a virus scan: Run a full virus scan on your computer to make sure that your system is free from malware.

  6. Update your drivers: Make sure that all your drivers are up to date, especially your graphics card driver.

  7. Try a different browser: If the issue persists, try using a different browser to see if it resolves the issue.

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