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Miles_Quammen's avatar
Miles_Quammen
Copper Contributor
May 28, 2023

Brower and outlook issues after launch in WIN 11

Recently got a Dell all in one PC with Win 11.  Both Chrome and Outlook error on launch but start working after 2-5 minutes.  Task bar network status icon always indicates internet access.  My HP laptop does the same thing.  Is this a feature of Win 11 or possibly some Norton 360 related issue?

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    What is the error message?
    Have you installed all updates for the Windows?
    What version of Microsoft Office did you install?
    Are you facing the same issue in the Microsoft Edge too?
    • Miles_Quammen's avatar
      Miles_Quammen
      Copper Contributor

      Reza_Ameri 

      Error is that there is no internet connectivity, Outlook fails to connect.  Network status show connected.

      WIN 11 update is current (last checked 12 hrs ago)

      Microsoft 365 Family

      Edge has the same issue.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Are you using Norton 365 firewall?
        If yes, just for test, try enable the Windows Firewall and then disable the Norton 365 Firewall and check if the problem reproduces?

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