Forum Discussion
Bose QC Ultra Keeps Disconnecting from My ThinkPad X1 Carbon
Hello!
I’ve been using my Bose QC Ultra headphones for a couple of months now. But in the last couple of weeks, I’ve been facing a weird disconnection issue with my laptop (Lenovo ThinkPad X1 Carbon running Windows 11 Pro).
Most of the time when I power on both my laptop and headphones, they fail to establish a stable connection. They just keep connecting and immediately disconnecting, until I manually click the Connect button.
Has anyone else faced this? Any idea how to fix it?
Things I’ve already tried:
- Hard reset the headphones
- Disabled multi-point connection
- Removed all paired devices (both laptop and headphones)
- Uninstalled the Bose app from my phone
- Uninstalled and reinstalled Bluetooth driver on my laptop
- Installed the latest drivers, BIOS update from Lenovo’s website, and all Windows updates
I’m out of ideas here. Any help would be appreciated!
The culprit was the Bose app! I removed "Nearby Devices" permission from the app and force-stopped it. Since then, my headphones have been working as normal with no connection issues. Even after restarting my phone, everything is stable.
1 Reply
The culprit was the Bose app! I removed "Nearby Devices" permission from the app and force-stopped it. Since then, my headphones have been working as normal with no connection issues. Even after restarting my phone, everything is stable.