Forum Discussion
Bose QC Ultra Keeps Disconnecting from My ThinkPad X1 Carbon
Update:
I was wrong! The issue wasn’t caused by the app. It resurfaced after 2 weeks, and after spending 4 hours of troubleshooting, I finally found a solution.
Go to Settings → Bluetooth & devices → More devices and printer settings. Then right-click on the headphones, select Properties and go to the Services tab, and uncheck the "Serial port (SPP) 'SPPS De'" service(s).
I’m not sure what this service does, but all headphone features and OS integrations still work after disabling it.
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The culprit was the Bose app! I removed "Nearby Devices" permission from the app and force-stopped it. Since then, my headphones have been working as normal with no connection issues. Even after restarting my phone, everything is stable.
Update:
I was wrong! The issue wasn’t caused by the app. It resurfaced after 2 weeks, and after spending 4 hours of troubleshooting, I finally found a solution.
Go to Settings → Bluetooth & devices → More devices and printer settings. Then right-click on the headphones, select Properties and go to the Services tab, and uncheck the "Serial port (SPP) 'SPPS De'" service(s).
I’m not sure what this service does, but all headphone features and OS integrations still work after disabling it.
----
The culprit was the Bose app! I removed "Nearby Devices" permission from the app and force-stopped it. Since then, my headphones have been working as normal with no connection issues. Even after restarting my phone, everything is stable.