Bluetooth driver disappears after every restart/sleep on Windows 11

Dear Support Team,

I am writing this complaint out of sheer frustration after enduring a critical Bluetooth driver issue on my Windows 11 laptop for an unreasonably long time.

Every single time I restart my system or wake it up from sleep, the Bluetooth driver completely disappears from the system. It is not just disabled — it is gone. Bluetooth vanishes from Device Manager, settings, and system controls as if the hardware itself never existed.

The only way to restore Bluetooth functionality is to reinstall the driver manually every time.

This issue occurs:

• After every restart
• After waking the system from sleep
• Randomly during normal usage

The frequency is so high that I have been forced to keep a Bluetooth driver installer shortcut permanently on my desktop — something that feels absolutely absurd for a modern operating system in 2025.

Let me be very clear:

• This is not a user error
• This is not a one-off bug
• This is not acceptable behaviour for a premium Windows device

I have tried:

• Reinstalling drivers multiple times
• Using official OEM drivers
• Updating Windows fully
• Disabling power management options
• Troubleshooting through Device Manager
• Running system diagnostics

None of these provides a permanent fix.

The core issue is painfully obvious:
Windows 11 (or its driver/power management stack) is failing to reliably retain or initialise the Bluetooth driver across restarts and sleep cycles.

This is a basic OS-level responsibility.

As a long-time Windows user, I find it shocking that in a system where I spent a considerable amount, I am dealing with an issue that feels more appropriate for an unstable experimental build, not a consumer-ready operating system.

To be completely honest, this experience has pushed me to the point where I am seriously considering abandoning Windows altogether and switching to macOS, despite having used Windows on my personal machines for years. The idea of paying that amount again just to escape such basic reliability problems is becoming more appealing than continuing to fight my own laptop daily.

This is not just a “bug report” — this is a usability failure that affects:

• Work productivity
• Meetings
• Audio devices
• Input devices
• Everyday usability

I expect:

• A clear acknowledgement of the issue
• A concrete explanation of why this happens
• A permanent fix, not temporary workarounds
• Or an official statement admitting the limitation

I am documenting this issue publicly and will be sharing it across relevant forums and feedback channels unless a meaningful resolution is provided.

Windows users should not have to reinstall core drivers every day to use basic hardware features.

I look forward to a serious response.

Sincerely,
A very frustrated but still hopeful Windows user