Forum Discussion
BitLocker recovery still occurring after KB5089549 installation on HP EliteBook
Hi all,
We are experiencing ongoing BitLocker recovery prompts on a Windows 11 enterprise device even after successfully installing KB5089549, which Microsoft states fixes the recent Secure Boot / PCR7 BitLocker recovery issue.
Environment:
HP EliteBook G10
Windows 11 25H2
OS Build 26200.8457
Hybrid Azure AD Joined
BitLocker TPM protector enabled
Secure Boot enabled
VBS / Secure Launch enabled
What we already confirmed:
KB5089549 installed successfully
TPM healthy (Get-Tpm)
Secure Boot healthy (Confirm-SecureBootUEFI = True)
PCR7 Configuration = Bound
TPM protector recreated successfully
No pending HP BIOS/firmware updates via HP Image Assistant
BitLocker protection status healthy
Current issue:
The device still requests the BitLocker recovery key after every reboot.
We already tested:
Suspend BitLocker
Remove/re-add TPM protector
Multiple reboots
KB5089549 installation
No custom BitLocker PCR GPOs found
Hypervisor disabled using:
bcdedit /set hypervisorlaunchtype off
The issue still persists.
Interesting observations:
System has Secure Launch, SMM Firmware Measurement, and VBS enabled
USB4 / DisplayLink / dock-related drivers present
TPM protector uses PCR profile 7,11
Has anyone else seen:
continued BitLocker recovery after KB5089549,
especially on HP enterprise devices,
even when PCR7 shows “Bound” and Secure Boot/TPM health appear normal?
2 Replies
Not sure if related, but have been facing a lot of issues since the latest April updates on our AVD Farms using Confidential Compute + Disk Encryption Set. All VM's immediately start in bitlocker recovery mode? Have tried the same steps during image build as mentioned above.
- AhBAy2335Copper Contributor
Based on the current behavior, this now appears more related to measured boot / PCR measurement drift rather than the original “invalid PCR7 configuration” issue Microsoft documented.
The symptoms seem closely related to the Secure Boot / BitLocker issue discussed in these articles:
https://support.microsoft.com/en-us/topic/may-12-2026-kb5089549-os-builds-26200-8457-and-26100-8457-28ec2a99-4bbe-481d-a340-5c6cf18d9acb
https://www.bleepingcomputer.com/news/microsoft/microsoft-fixes-bitlocker-recovery-issue-only-for-windows-11-users/
However, in this case:
KB5089549 installed successfully,
PCR7 is healthy/bound,
TPM and Secure Boot are healthy,
but BitLocker recovery still occurs after reboot.
I suspect there may still be an unresolved interaction involving: