Forum Discussion
Audio issue
I restored the PC back to factory settings a month ago.
I’ve been having an issue with Windows start up sound not playing properly - it works fine and then stops the next time. I’ve run DISM and everything comes back fine. I’m not too concerned about that, I’ve just switched off the start up sound.
The most pressing issue is that recently on Zoom whenever I get a notification on Windows 11 for an e-mail, for example, the audio on Zoom completely cuts out. I change the speaker input and it works fine again, even if another notification is received.
I’ve done an audio diagnostic on Windows and it says everything is fine.
What should I do now? Should I assume this is a Zoom problem or should I reset the PC again?
In the interim I have set notifications to do not disturb when Zoom is in full screen mode. Would you guys just continue with this moving forwards?
1 Reply
1. No sound at all
Right-click on the volume icon > open "Sound Settings"
2. Check:
if the output device is selected correctly
Volume is not muted (including individual application volume)
Try changing the default device (e.g. cut back to speakers from HDMI)
3. Intermittent/stuttering sound
Device Manager > Audio Input/Output
Right-click on the sound card driver > update the driver
Power Options > Disable USB selective pause
4. Invalid Microphone
Privacy Settings > Microphone Access Permissions Application Permissions > Ensure the relevant application has access to the microphone 3. Advanced Fixes Reset Audio Service: Administrator CMD Run: cmd copy net stop Audiosrv net start Audiosrv > Microphone Access
Application Permissions > Ensure relevant applications have microphone access
5. Advanced Fixes
Reset Audio Service:
Run Administrator CMD:
cmd
net stop Audiosrv
net start Audiosrv
6. Reinstall Audio Driver:
Device Manager > Uninstall the sound card device (check "Remove Driver")
Automatically re-install the driver after restarting.
