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ClaudeDr's avatar
ClaudeDr
Brass Contributor
Nov 09, 2021

AMD Ryzen 5 2500U and Windows 11 compatibility

I read the list of compatible cpu for Windows 11 and I noted that AMD Ryzen 5 2500U is not in the list.

This is a fairly recent CPU as it was released Oct 26th, 2017 and my computer was bought new in April 2019! 

Is there a process currently utilized by Microsoft to receive requests to revise the list as this specific cpu may have missed the compatiblity list for some reason.

I noted that there are many users wanting to upgrade their computer with this specific CPU around the world that are in the same situation and can't upgrade to Windows 11.

Looking forward to a feedback about this one !

  • ronvalencia's avatar
    ronvalencia
    Copper Contributor
    AMD Ryzen 3 3200U is 14 nm Zen 1.0 and it's officially supported by Windows 11.
    AMD Ryzen 5 2500U is 14 nm Zen 1.0 and it's not officially supported by Windows 11.
    Both SKUs have fTPM 2.0
  • dipenm85's avatar
    dipenm85
    Copper Contributor

    Hello Everyone,

     

    I did the windows 11 upgrade on my Huawei Matebook D 14 - with Ryzen 5 2500U. I did this by replacing the appraissers.dll file in the Windows 11 setup and running it from my licensed windows 10 machine to upgrade. (This dll bypasses the requirement of specific CPU) Entire process took around 2-2.5 hours. Earlier one was windows 10 home  and upgrade is now windows 11 home. My files and applications were unaffected.

    After upgrading to windows 11, I am able to receive the updates by microsoft without any issues.

     

    My laptop heats up once in a while that was happening with windows 10 also, So I have no complaints at all. Windows 11 is faster and smoother than windows 10.

    Good luck. Happy to answer any questions.

    • Buckerou's avatar
      Buckerou
      Copper Contributor

      dipenm85 

       

      Can you please put the following in simple terms (so I don't screw it up): "I did this by replacing the appraissers.dll file in the Windows 11 setup and running it from my licensed windows 10 machine to upgrade." 

      I too have a fairly new Dell laptop with a Ryzen 5 2500u and would really like to upgrade to Windows 11. I think it would prove itself in the long run.

      Thank you for your help! 

      • ClaudeDr's avatar
        ClaudeDr
        Brass Contributor

        Buckerou 

        Hi... there are 2 options... I've experimented with both with success.

        Either an image install of Windows 11 or a Windows 10 registry add before Windows 11 upgrade... so.

        1) Image install... why... because image install doesn't check either the TPM version or the CPU... so you're good to go.. but you start from scratch

        2) Window 10 registry..

        Warning: 

        • Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements. If you choose to install Windows 11 on a device that does not meet these requirements, and you acknowledge and understand the risks, you can create the following registry key values and bypass the check for TPM 2.0 (at least TPM 1.2 is required) and the CPU family and model.

        • Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\Setup\MoSetup

        • Name: AllowUpgradesWithUnsupportedTPMOrCPU

        • Type: REG_DWORD

        • Value: 1

        • Note: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

        https://support.microsoft.com/en-us/windows/ways-to-install-windows-11-e0edbbfb-cfc5-4011-868b-2ce77ac7c70e 

      • Deleted's avatar
        Deleted
        I would like to let you know dev build 25136 runs fine on my E1-6010 with 4gbram. have a wonderful day!
  • Paolo_777's avatar
    Paolo_777
    Copper Contributor
    Same problem here on a HP ENVY x360 - 15-bq100nl
    Bought on 21-July-2018
    it's still a powerful and useful processor, personally I think it's wrong and a too short lifecycle decide to thrash it away from windows 11 !!!

    Please consider to add it into the list of win11 supported processor, thanks.
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Microsoft didn't share any update on changing requirements. However, I advise you to file a report using the Feedback Hub app and share your concern.
    • ClaudeDr's avatar
      ClaudeDr
      Brass Contributor

      Reza_Ameri   Great idea.  Thank you.  Just submitted the report through the feedback hub.  Hope Microsoft will consider adding the cpu to the list.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Welcome, there is no new news about the requirement but you may share your concern using the Feedback Hub app.
  • Calin395's avatar
    Calin395
    Copper Contributor
    Same issue here. I have a Ryzen 5 - 2500U and it seems that windows 11 does not support this processor. I hope it's just a miss, since it's not an old processor and I see no reason why Win11 would not be supported by this one.
  • marcmartens's avatar
    marcmartens
    Copper Contributor
    ik ook heb HP laptop met Ryzen 5 2500u en kan geen windows 11 upgraden is 2 jaar oud erg echt erg.
  • CliffDocherty's avatar
    CliffDocherty
    Copper Contributor
    Exactly the same issue here, and bought mine at the end of 2019. Really high spec in other respects, for image editing, 32gig ram etc. Not ready to replace it just yet. Works a treat but incredibly disappointed in this.

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