OneDrive right click 'Always keep on this device' option is missing from my files options in Windows 11 (OS Build 22000.176). How can I get that back again?

LalithaPutra I can confirm this is no longer an issue. It was resolved a few Windows 11 versions ago. 🙂

Always keep on this device - Missing | Microsoft Community Hub

xelfi
Copper Contributor
Jan 11, 2025
Is there an update to resolve this issue? Info pls
LalithaPutra
Copper Contributor
May 13, 2023
Hi all,
I had the same issue and fixed it by following these procedure:
1. follow steps to remove shortcut
2. resync.
- smaisonneuve
  Copper Contributor
  May 15, 2023
  LalithaPutra I can confirm this is no longer an issue. It was resolved a few Windows 11 versions ago. 🙂
  - HGS56283
    Copper Contributor
    May 15, 2023
    Agreed, has been working for me for quite a while now.
Mykhailo915
Copper Contributor
Mar 09, 2023
It's still an issue for the Personal Vault folders. I see "Always keep on this device" for files but not for folders.
smaisonneuve
Copper Contributor
Dec 05, 2022
Yes! As of the latest update, this is fixed. Thanks, Microsoft.
HGS56283
Gregg Revak
Copper Contributor
Apr 13, 2022
It shows up for me if I turn the Navigation pane on in File Explorer and right-click the folder in the nav pane.
- smaisonneuve
  Copper Contributor
  Jun 28, 2022
  Gregg Revak - it does work that way, but that's basically it, and the fact that Microsoft hasn't acknowledged this is concerning.
- nadineab
  Copper Contributor
  Apr 26, 2022
  Thanks Gregg for the tip. It works perfectly for me
GordonHB
Copper Contributor
Feb 21, 2022
I came a cross this earlier today. In messing about with settings the options have returned but don't yet know if this is a permanent thing or until I look away haha. Here's what I did.

In OneDrive settings, Settings tab, untick the Files on Demand option. Everything then started to download, so perhaps pause sync before doing this.

After a few minutes the expected OneDrive options appeared. I went back and re-ticked the Files on Demand box and the the options are still there, in fact they are now appearing in the right click menu without having to go to the Show more options.
- DAVET2415
  Copper Contributor
  Dec 05, 2022
  This fixed the issue for me just as OP described. All is normal operation again. GordonHB
- youie
  Copper Contributor
  Feb 21, 2022
  Thanks GordonHB. I tried it but it doesn't work for me.
  - GordonHB
    Copper Contributor
    Feb 21, 2022
    youie sorry to hear that.
    
    I have noticed since earlier that the right click menu has begun to change to show those things I regularly use. I was just fortunate I guess.
youie
Copper Contributor
Feb 05, 2022
HGS56283 Hi, does anyone know of any fixes to this. I know only 6 weeks has passed but in my slightly naive way, I'm thinking that's more than enough time to sort this out?
youie
Copper Contributor
Dec 18, 2021
HGS56283
Just wondering if there is any resolution to this issue? i'm staggered by the absence of this option and also by the fact that Windows/File Directory response time when selecting, clicking, double-clicking and right menu selection is pathetically slow.
- HGS56283
  Copper Contributor
  Dec 18, 2021
  youie
  I haven't had any resolution yet. While it is a pain not having that option in the right click context menu, the extreme slowness of file explorer in general use is almost impossible to live with. It is wasting such a lot of time just waiting for folders to open.
  - Paul Goldney
    Copper Contributor
    Feb 15, 2022
    HGS56283
    I upgraded 2 pc's to win 11
    1 was super quick file explorer, one was super slow
    Reinstalled and superquick
    Clearly an underlying problem but reinstall quickly - it will then be super quick again!
    Right context menus are a pain yes though
almed27
Copper Contributor
Nov 29, 2021
Same here, my files synced to Onedrive then all of a sudden it deleted every folder on my desktop. Now, whenever I deselect folders to sync, windows automatically deletes it and doesn't keep it on my device.
t_montalbano
Copper Contributor
Nov 23, 2021
Just received a Dell laptop that I had ordered, with Windows 11 already installed. I'm having the same issue. Instead of allowing me to download multiple files all at once by right-clicking a folder, I have to right-click on the individual files themselves--highlighting all within one folder--and then choose "Always keep on this device." The option for that or "Free up space" only appears if you're clicking on the files, not the folders. Also, I've noticed that if I right-click on the Personal Vault, I'm sometimes able to get the options to free up or download, but if I choose either, it does nothing. HGS56283

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Always keep on this device - Missing

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