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wujianan0925's avatar
wujianan0925
Copper Contributor
Apr 11, 2022

always crash

this situation occures when I play games,my first display is AMD 5700XT,then after I changed to NVIDIA 1080ti and AMD 5600x ,this situation occured,after I changed to AMD 6600XT,it happens again.

Windbg shows that AuthenticAMD.sys is wrong,it happens in WIN10 and WIN11,here is zhe analysis result.

DUMP_FILE_ATTRIBUTES: 0x18
  Kernel Generated Triage Dump
  Live Generated Dump

BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffe78d36541020

BUGCHECK_P3: bea00000

BUGCHECK_P4: 108

PROCESS_NAME:  smss.exe

STACK_TEXT:  
ffff990f`504c6f00 fffff806`182073cf     : ffffe78d`36541000 00000000`00000000 ffffe78d`36541020 00000034`a697f9d0 : nt!LkmdTelCreateReport+0x1e3
ffff990f`504c7440 fffff806`182072c6     : ffffe78d`36541000 00000000`00000000 00000000`00000000 ffffe78d`3641cc00 : nt!WheapReportLiveDump+0x7b
ffff990f`504c7480 fffff806`1804ce19     : 00000000`00000001 ffff990f`504c7b20 00000000`00000000 00000000`0000025c : nt!WheapReportDeferredLiveDumps+0x7a
ffff990f`504c74b0 fffff806`17f6bb22     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : nt!WheaCrashDumpInitializationComplete+0x59
ffff990f`504c74e0 fffff806`17c28f78     : ffffe78d`3a3ac0c0 00000000`00000000 00000000`0000022c 00000000`00000001 : nt!NtSetSystemInformation+0xa72
ffff990f`504c7aa0 00007ff8`1e006dc4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000034`a697f978 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`1e006dc4


MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {f59f17e7-f24e-04f5-3f16-e9425b2acba5}

Followup:     MachineOwner

 

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