Forum Discussion
All downloads performed, by any browser, have viruses Possible error in Microsoft documentation
Hello,
I encountered the following issue: every download I attempted through any web browser was showing a virus detected message, even though I had Kaspersky Endpoint Security as my antivirus, and it was up to date.
I followed all the procedures in the following link support.microsoft.com /en-us/topic/information-about-the-attachment-manager-in-microsoft-windows-c48a4dcd-8de5-2af5-ee9b-cd795ae42738, but
I did not succeed in resolving the issue.
In an attempt to solve the problem, I created the following registry key:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Attachments
This resolved the issue by changing the value of "ScanWithAntiVirus" to 1.
The procedure in the link suggests changing the key in:
Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments
However, this did not resolve the problem.
I wanted to raise this issue to help others who may encounter the same problem in the future.
- DeletedThanks for sharing!
What type of file was this?- joaohenriquemCopper Contributor
Deleted
Any file I wanted to download was showing this error .doc .jpeg .exe
Changing this registry key allowed me to download
- DeletedInteresting, what happens when you disable your 3rd party antivirus? Same issue? Did you report this isuse? Is there anyway I could test these on myend?