Forum Discussion
After updating to Windows 11 existing PIN not available (asks for a company account)
I have a personal DELL notebook bought with Windows 10, registered to me and my personal Microsoft Account. I also work at a University that uses Microsoft 365 and I use my company account for apps (...
Okay, try setting PIN from login screen, see if that works. Refer 2nd part here:
https://www.kapilarya.com/how-to-setup-pin-in-windows-11
Also make sure, if you're signed in with Microsoft account, verify the account.
Keep us posted!
Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
Thank you again! Sadly, trying from login screen did not work either (same "Something went wrong" error). My Microsoft account is already verified.
EDIT: on top of that now the fingerprint scan isn't enough to log in and Windows tells me that my PIN is required to log in, forces me to log in via my personal account password, sends me to the PIN setup window and ends up with the "Something went wrong" error
- Update: I am back to square one. I had to restore the Ngc folder since logging in all the time with the ordeal mentioned above was unacceptable, but my problem remains unsolved.
- Try disconnecting the work account, see if that helps, in case if you've not tried this. If issue still persists, you need to connect with your IT admin to resolve the issue. Usually IT admins may deploy some policies to restrict you the system.