Forum Discussion

Faffol's avatar
Faffol
Copper Contributor
Apr 14, 2023

After my Windows 11 updates, it deletes files.

Hello,

 

Every time my Windows 11 updates (not from Windows 10 to Windows 11, just Windows 11 updates itself), I have following problem:

1) Download catalog is empty = all files are deleted

2) Internet browser is set to Edge, all synchronizations from previous browser are lost, I need to login again and change default programs to the ones I used previously.

3) Adobe reader is not default program to open PDF files

 

Additionally, my search bar is working OK, but I cannot open any program it found. Lets say I am searching calculator, it will appear but clicking on the icon will not open it, there is no reaction (and I am sure my mouse is working well).

 

Anybody encountered similar issues?

 

Best Regards

Phil

configuration

1 Reply

  • KorayKazak's avatar
    KorayKazak
    Brass Contributor
    Apr 23, 2023
    Hello Faffol

    It seems to be a bigger Problem than installing Windows Updates with a Bug or something like that.

    But can you first tell me:
    1. Are you having the Windows 11 Insider Program?
    2. Did you already scan your computer for any Virus etc.
    3. I would prefer you run a repair of your Operation System

    Please do open the cmd with:
    1) Win + R
    2) Type the command: sfc /scannow

    See if the Problem is solved.
    When not please continue it with this document:
    https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5#bkmk_win11_restore_from_system_restore_point

    Let me know if you still have the Problem.

    Best regards
    Koray

Resources