Forum Discussion
After installing Windows update KB5015814 I can´t hear audio from my earphones anymore
Per Windows 11 recommendation I installed the last windows update but after my system rebooted I realized that I couldn’t hear audio from my Logitech earphones anymore so first I thought that there was something wrong with them but after connecting them in other devices I confirmed that they were working and there was no problem with them, I also tried to connect them in different entries of my PC and they still didn’t work, after that I realized that the problem was within the windows update, I have tried following multiple youtube tutorials on how to fix this and none worked.
The only solution that worked for me was to restore the system to an earlier date, not even uninstalling the update worked; after that I kept ignoring the update but today when I turned on my computer the update was installed without my consent and I have the same problem with the audio again.
So, I was wondering if there is any solution for this or if the only solution is to restore the system again.
Thank you for the help.
1 Reply
- Reza_AmeriSilver ContributorTry open start and search for feedback and open the Feedback Hub app and report this issue.
Try visit your device's manufacturer website and download and install the latest audio driver.
Have a look at:
https://support.microsoft.com/en-us/windows/fix-sound-or-audio-problems-in-windows-73025246-b61c-40fb-671a-2535c7cd56c8