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emitton's avatar
emitton
Copper Contributor
Dec 13, 2023

Activate Windows 11 Pro on laptop that came with Home, through Office 365 Volume License

Hi

My company uses Office 365 Volume Licensing so Windows is activated through your email logon to Windows Accounts and Outlook.

I recently bought a laptop that came with 11 Home but installed Pro from an ISO that we have. 

When I try and activate Windows, I get an error asking me to type in my activation key, which I no longer have because it is linked to the email address.

If I got to Settings -> Accounts -> Access work or school, my email address says Connected to "my email address"  (Connected to "Company Name" MDM) as well as "my email address" linked to Work or school account. 

But still says Windows is not activated.

I can't get a Pro License Key that is linked to my company. 
If I buy a laptop with Windows 11 Pro pre-installed and still load Windows fresh from my own same ISO, it activated straigh away as soon as I log in on Windows and Outlook.

Any advice on how I can get this Windows activated, we run Domain access so need to use Pro.

Thanks in advance.

Licensing
  • Tom_McHenry's avatar
    Tom_McHenry
    Copper Contributor
    Dec 28, 2023

    emitton 

     

    May I suggest contacting your IT Admin as you may not have a Windows Pro or Enterprise licence with your subscription.  If not you may be up for a new licence.  Beware of cheap licences, Microsoft have closed the loophole which the cheap licences used. 

    If you do have a Win Pro or Enterprise licence your IT Admin will give you instructions or may do it for you.

    You may require a reload of Windows so back up any needed data.

    Regards Tom

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