Forum Discussion

TimButterworth's avatar
TimButterworth
Copper Contributor
May 09, 2024

8018 - DNS Client events in Event Log when laptop is asleep

Hi All,

 

We're in the testing phase of rolling out W11 to our staff devices and are currently seeing this event appearing in Event Viewer > System when the device is asleep. It happens maybe every other second on average. We don't see it on our W10 devices. Any suggestions? These are new or newish EliteBook HP laptops. Doesn't happen on our desktops that we've tested. If we remove devices from domain and delete the wi-fi config it goes away. As soon as the laptop wakes up it also stops.

 

The system failed to register host (A or AAAA) resource records (RRs) for network adapter
with settings:

Adapter Name : {333FFC10-01F7-474E-A59A-9A861CD7B33B}
Host Name : xxxxxxxxxxx
Primary Domain Suffix : xxxxxx.xxxxx
DNS server list :
<entries>
Sent update to server : <entries>
IP Address(es) :
<entries>

The reason the system could not register these RRs was because the DNS server contacted refused the update request. The reasons for this might be (a) you are not allowed to update the specified DNS domain name, or (b) because the DNS server authoritative for this name does not support the DNS dynamic update protocol.

To register the DNS host (A or AAAA) resource records using the specific DNS domain name and IP addresses for this adapter, contact your DNS server or network systems administrator.

 

Thanks!

 

Edit: after further investigation, I've found that this does not happen on older devices that do not support "modern standby". I guess the events are being caused by the newer laptops maintaining a live network connection, but not quite doing so properly due to our Enterprise network infrastructure. Even if I set the devices to modern standby with no networking the newer laptops still see the same events.

 

Strange how W10 is not impacted in the same way on the same device models, I assume W11 does not behave the same as W10 in modern standby, which makes sense given how much network-related activity happens in the background these days. 

 

5 Replies

  • dansut's avatar
    dansut
    Copper Contributor
    Hey Tim, you end up figuring this one out? Seeing the same thing
  • Marilyon's avatar
    Marilyon
    Copper Contributor
    Since the issue seems to disappear when the device is removed from the domain or when specific configs are deleted, check your network's DNS settings. Examine your DNS server configurations to ensure they support dynamic updates (RFC 2136). If using Windows Server DNS, ensure that the "Dynamic updates" setting is configured correctly on the zones.
  • Drizzybro1's avatar
    Drizzybro1
    Brass Contributor
    Even when a system is asleep, some network components might still be active. Windows might try to maintain a certain degree of network connectivity in sleep states, which could trigger DNS requests.Scheduled Tasks: Some scheduled tasks or updates can wake the device or check for updates while it’s in sleep mode, leading to DNS resolutions.

    Check your laptop's power and sleep settings. Configure them to set limits on what network activities can occur while the laptop is asleep. This can reduce unwanted events in the log.
    The DNS Client service maintains a cache, and certain applications might interact with this service even when the laptop is asleep. Regular updates or maintenance tasks may also trigger DNS events.
  • Rhart2's avatar
    Rhart2
    Copper Contributor
    Hi Tim,
    Did you or your team ever figure this out? We are having the exact same issue.

    Thanks,
    Russell
    • dansut's avatar
      dansut
      Copper Contributor
      Hey Russell/Tim, seeing this too - you guys figure it out?

Resources