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Windows Update will not install KB5013942 Version 21H2
For the last month my computer has downloaded Windows 10 update KB 5013942 on a daily basis Version 21H2 for X86 based systems I receive the Message Shutdown and restart to install it. It start...
Eric moved your post to the correct forum, and you may post questions related to Windows in this forum.
You may have a look at:
https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c
You may have a look at:
https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c
Reza_Ameri I have paused the update.
I can only do it for 7 days.
Is there away to remove this update altogether rather than it updating all the time and slowing this computer down.
I forgot to say that when it fails to install i get the message after "We couldn't complete the update undoing changes, don't turn off your computer"
It is following by "Attempting repairs"
The likes of trouble shooting appears to do nothing.
juansobradoMicrosoft
Hello Michael_585:
To identify the exact error during update install, collect the two most recent files from C:\windows\logs\cbs and look for keywords like: "failed", "error" , etc.
Depending on the kind of corruption the following command: "dism /online /cleanup-image /restorhealth" and/or clean boot, might fix the problem.
Regards,
Juan S.- Hi.
Today KB5014699 installed successfully
This has a different number to KB 5013952.
I checked for updates and can no longer find the above update, not the log where it continued to fail.
I think it has resolved itself, but i would not bank on it 🙂
- Have you followed the troubleshooter link which I shared earlier?
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