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Arush47's avatar
Arush47
Copper Contributor
Aug 02, 2021

Windows Update error (Your device is missing important security and quality fixes)

 

Cant update- 

Cumulative update preview for windows 10 version 20H2 for x64 - based systems (KB5004296)

Any solution?

 

  • Smithchow's avatar
    Smithchow
    Copper Contributor
    Just change the Name of the Software Distribution Folder, which is a crucial component of Windows that houses the files necessary for Windows updates. Managed quietly by the Windows Update Agent in the background, this folder occasionally might block new updates from installing.

    This issue often arises when there's a mismatch between the Windows Datastore folder and the Download folder.
  • Dickesbach's avatar
    Dickesbach
    Copper Contributor
    All i know:
    Run the Windows Update Troubleshooter: Windows includes a built-in tool for detecting and resolving typical Windows Update errors. To access it, go to Settings > Update & Security > Troubleshoot > Windows Update, and then select the "Run the troubleshooter" button.

    Clear the Windows Update cache: Sometimes, corrupt Windows Update cache files can prevent updates from downloading and installing correctly. To clear the cache, open the Command Prompt as an administrator, and then type "net stop wuauserv" followed by "net stop cryptSvc" and "net stop bits". Then, navigate to the "C:\Windows\SoftwareDistribution" folder and rename the "Download" folder to "Download.old". Finally, return to the Command Prompt and type "net start wuauserv", "net start cryptSvc", and "net start bits" to restart the necessary services.

    Check for available disk space: Windows updates require a certain amount of free space on your hard drive to install properly. Ensure that you have enough free space on your system drive (usually C:) to accommodate the update.

    Disable security software temporarily: Sometimes, third-party security software can interfere with the update process. Try disabling your antivirus or firewall temporarily and then attempt to run Windows Update again.
  • JosePinos55's avatar
    JosePinos55
    Brass Contributor

    Hello Arush47 

     

    Please run the below commands in CMD. Ensure you run CMD as an admin. These commands will delete the Windows Update registry log on your machine and then next time you click on check for updates, WU will check against the entire WU database.

     

    Reg delete HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate

    yes

     

    Net stop wuauserv >NUL

     

    Cd C:\windows

     

    rmdir softwaredistribution /s /q

     

    Net start wuauserv >NUL

     

    I am sure this will help. Let me know how you get on.

     

    Thanks,

    Jose 

    • Timtec57's avatar
      Timtec57
      Copper Contributor

      JosePinos55no errors doing each command. Rebooted 2 times after just incase. Did not fix the issue.

    • Dreese5160's avatar
      Dreese5160
      Copper Contributor

      JosePinos55 This worked perfect for me, but I am trying to figure out a way to run it across several machines at once. I dont know how so many machines ended up in this state as I am new to my role here but I know it has worked on about 15 machines I have ran this against. If anyone has a suggestion for me to chase I am very greatful for any guidance you may have for me. 

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